Informativa sulle spedizioni

1. Order Processing Time

  • All orders are processed within [1-2] business days (excluding weekends and public holidays).

  • 2. Shipping Rates & Delivery Estimates

    We offer shipping Australia-wide via [Australia Post / Courier Service].

    Shipping Method Estimated Delivery Time
               Standard Shipping             [2-5] business days - AU Wide
                Free Shipping                                Orders over: 10$

    3. Order Tracking

    Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. Tracking information may take up to 24 hours to update.

    4. Delivery Issues

    4.1 Incorrect Address

    Please ensure your shipping address is correct. We are not responsible for lost packages due to incorrect or incomplete addresses.

    4.2 Lost or Damaged Packages

    If your package is lost or arrives damaged:

    • Contact us at [email address] within [X] days of delivery.

    • We will work with the carrier to resolve the issue.

    • Contact Us

      If you have any questions about our shipping policy, please contact us:

      Email: [admin@koalinka.com.au]